faq

Where are The Storage Place facilities located?

We have facilities in Arkansas, Texas and Montana. Find the facility nearest you and start storing!

 

How do I pay my storage bill?

Pay your storage bill online using your debit or credit card. Feel free to pay at the facility as well.

 

What forms of payment are accepted?

We accept all major debit or credit cards including MasterCard, Discover, Visa and American Express. If you pay in-person we also take cash.

 

How do I determine what unit size to rent?

Use our storage calculator to figure out the best unit size to rent. All you need is a list of the items that you plan to store.

 

How do I rent a unit?

Rent a unit in-person at the facility of your choice. It may be easier to rent a unit online. 

How do I get in contact with the owner?

Our owner is John McAfee. Feel free to call or text when you need at (214) 923-070 or send an email at JMc0070@hotmail.com

 

Are your units drive-up accessible?

Yes. We offer drive-up access to all of our ground floor units. This feature makes storing much easier and quicker. If you have heavier items, get them moved into your unit within a few steps away from your car or moving truck.

 

What security measures are taken to ensure the safety of my belongings?

We’ve installed some of the highest quality security cameras to help us monitor the facility 24 hours a day. Our facility is also fenced and gated, so use your passcode to enter into the gate when you’re ready to visit or move-in. Our staff is also on the lookout during office hours.

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